Notice About Shipping to Alaska, Hawaii or outside the USA:

Orders weighing over 3 lbs. or going outside the United States 
may require additional postage.   
If you place an order and the postage paid does not cover the actual cost of shipping, we will contact you by email and send an invoice for the difference.
To read more about AK, HI and international shipping costs, please click here.

Payment for international orders are accepted through PayPal only.  

Thank you!
Ordering Information
Our on-line store has a shopping cart feature.  This makes ordering FAST and easy through PayPal.  As you browse our pages, add items to your shopping cart, even if you don't plan to place your order online.

When you're ready to check out, choose one of the following:


Procedures & Payment Options

1.)  To pay by check or money order:  Write out a copy of your shopping cart page.  You may call in your order and follow up with a check or money order made payable to The Silver Penny.  Or send a copy of your shopping cart page with payment to: The Silver Penny, 18 Star Road, Cape Elizabeth, ME 04107.

2.)  To pay by credit or debit card: Credit cards are accepted through the secure, online Paypal payment service only(We do not accept credit card payments over the phone.) To place an order online, fill out your shopping cart, click on the "Check Out" button and follow the procedure to complete your payment.  The first time you use Paypal, you will have the choice to register or you may make an "instant payment" in which setting up a PayPal account is not necessary.  Whichever you decide, credit card payments are quick and easy.  (Note: If you use a debit card, your order will not be shipped until your payment clears the bank, which is usually 3-4 business days.)

To phone in your order and follow up with a check or Money Order, 
call 207-799-2447 (in US only) 
between 10am-8pm Eastern Time, Tues-Sat, Mondays Noon-8pm
(NOTE: We do not accept credit card payments over the phone.)

Whatever payment option you decide, payment must be received before your order is shipped.  Please call if you have any questions or concerns.
Thank you!
About Shipping Fees:

Unlike websites that offer “free” shipping by hiding these costs in the products, we choose to keep our prices very low and be more open about shipping costs.  We offer many of our own products, and other unique items not found on other websites, and want to keep the prices affordable and transparent to our customers.  Thank you.

If you are using a credit or debit card: The PayPal shopping cart is set up to add your shipping fee as you check out based on your total.   

Below is a chart of the shipping fees based on your total that have been entered into the shopping cart.  These fees are applicable to orders in the 48 Continental US states only.  Alaska, Hawaii and International customers, see notice below.  

If you are paying by check or money order: Add the following shipping and handling fee based on your total.

Under $24.99            $6.95
$25.00-$49.99            $8.95
$50.00-$74.99            $10.95
$75.00-$124.99            $12.95
Over $125.00             $14.95

Maine Residents:  Please add 5% sales tax based on your subtotal amount.  If you're using the shopping cart, it will automatically calculate your sales tax.  Thank you!
 
Click on any of the following to jump to that subject area:

Payment Options                 About Shipping Fees                Our Guarantee
We want you to be happy!
All of our products have a 100% satisfaction guarantee.*

*Personalized Tooth Fairy Bags, Tooth Fairy Pockets, 
Custom Banners & all sewing patterns are not returnable.
All other products have a 30-day, money back guarantee.

Items must be returned in good condition & in original packaging, suitable for resale.  Shipping fees are not refundable, unless there is a defect, 
at which a money saving coupon will be issued to compensate.

Please call us if you have any problems or concerns,
207-799-2447 (in US only) 
between 10am-8pm Eastern Time,Tuesday through Saturday.*
Mondays Noon-8pm only.*

*NOTE: We are a homebased business and would appreciate if you would call only during our posted business hours (otherwise, you might wake up the kids!).
If it is after hours, please send us an email & we will get back to you ASAP.

International Customers please send an e-mail.
FAQ About the Shopping Cart
FAQ About
the Shopping Cart

International, Alaska or Hawaii Shipments
When will my order arrive? Currently, most orders are being shipped Priority 
Mail every day (except Sunday) and should arrive within 3-4 business days.* 

If you place an order for a customized Tooth Fairy Bag, it must be handcrafted and usually ships within 2-4 business days.

*Exception: If you use a debit card, your order will be held until your payment clears, 
which is usually 3-4 business days.
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